Delivery & Returns

DELIVERY ACROSS THE UAE

Your Hatta favourites, delivered across all seven Emirates—usually within 1–2 days.

Standard delivery: AED 35
Al Qou and Al Gharbia: AED 55.

PAY YOUR WAY

Pay by card, including Visa, use Apple Pay on supported devices, or choose cash on delivery. Available payment options are shown at checkout.

RETURNS & EXCHANGES

Something arrived defective? Contact us within one month of receiving your order. Souvenirs Box covers return shipping for defective products.

Prefer a different product? Contact us to arrange an exchange. The customer pays the shipping cost for this type of exchange.