Privacy Policy

YOUR PRIVACY AT SOUVENIRS BOX
We use personal information to look after your order and your experience with us. This page explains what we collect, why we use it and how to contact us.

INFORMATION WE COLLECT
When you order, create an account or contact us, we may receive your name, email, phone number, delivery address, order details and messages. Technical information and cookies may also be processed when you browse.

HOW WE USE IT
We use relevant information to fulfil orders, arrange delivery, manage returns, answer enquiries, operate and secure the website, and meet legal obligations.

WHO HELPS US PROVIDE OUR SERVICE
We share the information needed for these tasks with providers such as Wix, payment providers, delivery partners and our order-management service, Loyverse. Some providers may process data outside the UAE, subject to applicable data-protection requirements.

COOKIES & YOUR CHOICES
Cookies support shopping features and remember preferences. Where optional analytics or advertising cookies are used, consent choices will be provided where required. You can also manage cookies in your browser; blocking essential cookies may affect the store.

RETENTION & YOUR RIGHTS
We keep information for as long as needed for these purposes and applicable legal requirements. Subject to applicable law, you may request access, correction or deletion, and withdraw consent where processing relies on it.

CONTACT US ABOUT PRIVACY
Email Info@souvenirsbox.ae with your request. We may need to verify your identity before acting. Any changes to this policy will appear here.